Shipping policy

Shipping Policy

Thank you for shopping with Vicxy Cosmetics. We are committed to delivering your orders quickly and safely.

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery times:

Delivery times may vary depending on your location and courier service availability.

Shipping charges are calculated at checkout based on your location and order size.

We may occasionally offer free shipping promotions on selected orders.

Once your order is shipped, you may receive a tracking number through email or SMS (if available).

While we try our best to ensure timely delivery, delays may occur due to:

Vicxy Cosmetics is not responsible for delays caused by third-party courier companies.

Customers are responsible for providing accurate shipping details.

If incorrect information is provided and the package cannot be delivered, additional shipping charges may apply.

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos and your order details.

Currently, Vicxy Cosmetics may only ship to selected regions/countries depending on availability.

If you have any questions regarding shipping, feel free to contact us:

Vicxy Cosmetics
Email: vickymart021@gmail.com

Thank you for choosing Vicxy Cosmetics.